Who is Konekt?
Case study – Injury prevention:
Boral is Australia’s largest building and construction materials supplier, with operations in all Australian states and territories. Injuries caused by manual handling are a major burden to society, and particularly in the construction sector.
Following a review of internal incidents and injuries, Boral Timber identified the need to improve manual handling behaviour within their workplace to reduce the frequency and severity of lost time injuries. Boral had been a long term customer of KKT, and began working with KKT to develop a positive manual handling culture within Boral Timber.
Konekt and Boral developed a targeted program to address safety culture, and foster safe manual handling procedures. The program become a key part of the culture at Boral and assisted with increasing employee awareness and cementing the core principles of safe working practices.
Over a 12 month period following the program implementation, Boral Timber reported a reduction of more than 80% in manual handling injury claims. Employee understanding and recall of manual handling principles post-program increased 20%, while there was a significant increase in the level of employee accountability in relation to safe manual handling practices.
Why we like Konekt:
KKT, under the leadership of CEO Damian Banks, has delivered consistently strong revenue and earnings growth in recent years in a sector which has exhibited relatively low growth. As a national business with a meaningful fixed cost base, this revenue growth has resulted in a strong increase in operating margins (FY14: EBITDA margin of 5%; FY17 forecast EBITDA margin of ~11%).
Growth has come organically from new and existing customers, complemented by some sensible acquisitions to expand national coverage and broaden the range of services offered (eg: last year KKT acquired a leading psychological health services firm, that offers services in mental health and wellbeing training, resilience training, psychosocial risk assessment and mental health advisory services).
These acquisitions have been funded by KKT’s strong cash flows, which have also funded the re-payment of all corporate debt and enabled a modest dividend to be paid in FY16.
KKT has a reasonably broad customer base split between corporate organisations, insurance companies and government departments.
The numbers:
We do not think that is demanding pricing for a market leading national business, with a strong track record of growth and with potential to take further market share in a fragmented market and/or expand its range of service offerings to become a diversified corporate health provider.
Recent developments:
We recently noted that KKT had advised the market that its largest customer, Medibank Health Solutions (MHS) had decided to change certain requirements relating to the rehabilitation services provided under the MHS Contract. Through this MHS contract, KKT provides rehabilitation services to the Department of Defense, and KKT oversees and provides sensitive services to approximately 3,000 (and increasing) defense personnel across a number of (often remote) geographic locations. During May 2017, KKT announced that it had executed a new contract with MHS for the provision of rehabilitation services until October 2018. The major change in this contract is that rehabilitation services will now be directly supplied on- base (inside defense property) rather than working out of a KKT office as was previously done.
On a separate note, each year KKT releases the Konekt Market Report in which KKT analyses rehabilitation services data from over 156,000 cases over the last 8 years. This comprehensive review includes referral patterns and return-to-work outcomes across jurisdictions, organisation size and industry sectors. The 2017 edition was released in May. Key findings from this latest research included:
- The typical injured person at work was male, aged around 42 years and came from an average socioeconomic background.
- The most common injury type was musculoskeletal in origin while about 12% of the group had an identified mental health injury as their referral reason.
- Most (96% in FY16) people successfully return to work after injury, and the proportion of people returning to their pre-injury work hours continues to improve (currently 89%). KKT are achieving these outcomes at a lower cost and in a shorter timeframe than ever before.
- KKT noted that they, and their customers, should feel immensely proud that they are making a positive difference to Australian society every day.
We like KKT as it is a well-managed business with a market leading position, a strong balance sheet, is on an undemanding multiple and is making a genuinely positive contribution to the lives of many thousands of people across Australia each year.